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Sale Terms
Order and Acceptance
Each part of the order you submit constitutes an offer to purchase the goods. If you place an order through our website, you will receive an order confirmation email after receiving your order.
We will not be deemed to have accepted any part of your order until the goods you requested have been shipped and a shipping confirmation email has been sent. You can contact our customer service to track the progress of your order.
If your order is rejected due to an error in pricing and/or other information, we will notify you via the email address you have provided. Once the error has been corrected, we will ask you to resubmit your order.
If acceptance of your order has been notified to you by sending a dispatch confirmation email, you will not be required to pay an amount higher than the order total shown on the Website at the time you placed your order.
We reserve the right to refuse any order for any reason, including if:
Error(s) in Billing, Payment, and/or Shipping Information
Some orders cannot be processed due to erroneous information that you have provided, which includes, but is not limited to:
- Incorrect credit card or debit card number, expiration date, and/or security value.
- Incorrect information regarding all other payment types.
- Incorrect billing information (e.g. if you provide billing information that is inconsistent with the information your financial institution has on record).
- Insufficient or incorrect information regarding your shipping address (e.g. street address, city, state, zip or postal code, etc.).
- Suspected fraudulent information.
Delayed Shipment or Unavailability of Merchandise
If an item of merchandise is delayed out of the fulfillment center or becomes unavailable, or if there is an error on our Website pertaining to the order (e.g. an error relating to the price and/or description of merchandise), then we may cancel the order. If this occurs, we will contact you so that you are aware of the situation.
Previous Fraudulent Order History
We may refuse to accept any order if fraudulent activity is suspected. We may refuse to process any subsequent order from a customer who has a history of placing fraudulent orders. We may refuse any order that is connected with a previous credit card dispute.
Events Outside Our Control
An event outside our control means any event or cause beyond our reasonable control, including without limiting (i) epidemic, pandemic, famine, earthquakes, floods, war, terrorism, whether foreign or domestic, overwhelming event(s) caused by natural forces, extreme weather, or other natural disaster; (ii) acts of civil or military authority, insurrection, riots, strikes, fire, or explosion; (iii) picketing, strikes, or labor shortage; or (iv) interruption of or delay in transportation, shortage or failure of supply of raw materials or finished merchandise, power outages, telecommunication outages, or any other intervening system, software, or service not operated by A&F (collectively "Force Majeure Event").
If a Force Majeure Event occurs, we will not be liable to you or any third party for any loss, damage, delay, liability, expense, or cost related to or caused by such Force Majeure Event.
Additional Terms and Resources
If you have ordered merchandise via the we Website, then your use of the Website is subject to the Website Terms of Use. Any personally identifiable information that you provide to us via the Website is subject to the Privacy Policy.
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